Q: Where can I buy your products in my area?
A: There is a list of Retailers and Catalogs in the menu bar of this web site, but please remember that most retailers only carry selected items, and then often on a seasonal basis.

Q: Do you sell direct?
A: We only sell wholesale.

Q: Do you make custom products?
A: We do an extensive business in custom products. For more information please contact Jacque Golden at jegolden@biederlack.com

Q: Do you sell on e-bay?
A: We do not sell anything on e-bay.

Q: Do you have a catalog?
A: We publish a catalog for our wholesale accounts only. The web site is our consumer catalog.

Q: Who do I talk to to open a wholesale account?
A: Our Director of Customer Service is Brenda Smith and she can be contacted at E-mail: besmith@biederlack.com

Q: Do you make any products that are not shown on the web site?
A: The answer is no. Everything currently available is shown on the web site.

Q: Do you make Harley Davidson throws, and if so, where can I buy one?
A: We make an extensive line of Harley Davidson throws, available only at Harley Davidson Motorcycle Dealers and selected retailers. None are legitimately sold otherwise on the web as far as we know.

Q: How often do you add new products?
A: Our design department is constantly working on new products and designs, and they are added to the site as they become available throughout the year.

Q: If I have a problem or a question with an order, who do I contact?
A: For the best service, contact the e-tailer or retailer that you originally ordered or purchased from. They are well suited to give you immediate answers and solutions.

Q: Where are Biederlack products made?
A: Biederlack products are made in the USA.